Refund policy

 

Return & Refund Policy

We want you to be fully satisfied with your purchase.

Returns
You may request a return within 14 days of receiving your order. To be eligible, items must be unused, in original condition, and in original packaging.

Non-returnable items
Due to hygiene and safety reasons, food products (including dry mix, panko, sauces) are non-returnable unless damaged or defective.

Damaged or defective items
If your order arrives damaged or defective, please contact us within 48 hours with photos. We will offer a replacement or full refund.

Return process
To initiate a return, contact us at: [your email]
We will provide return instructions.

 

 

Return shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds
Refunds are processed to the original payment method once the returned item is received and inspected.